My mother was seen by CHCServices this past week for in-home nurse care. I must say, the level of service from the nurses and the staff was off the charts outstanding. They all seemed like they were taking care of their own mom even during the holiday and late at night on coordinating.
— Brad Thayer, Lake Stevens
Harrie was in high spirits and told me how much he enjoyed the airline flight with you. He considered it an adventure with a comrade. He was so appreciative that you put your hand on his shoulder and treated him like he was your own grandfather. He was almost in tears of joy about how kind, supportive and wonderful you were. He also referred to you as “magnificent!"Written to a Care Specialist who accompanied her brother on a cross country flight to be reunited with his family.
— Barbara Alex, sister to a client
My heart is full of thanks for the very best care.
— Stacey Rapp
We think the world of Leslie (RN). She has so many excellent qualities that make her so special. She is very skilled and she just makes everything easy and answers all our questions. We like all the staff and have nothing but good things to say.
— Ron Klein, client
My mom was in need of in-home care during medical treatments. We hoped she would be able to transition away from extra care, but we were looking for a company that could provide additional assistance if that became necessary. After interviewing several companies in the area, we selected CHCServices. Though we did our homework and only interviewed top notch companies (one of which charged us for the interview), CHCS stood out from the pack because of their extreme flexibility. Mom only needed help for a couple hours in the morning and evening and CHCS was willing to split the four-hour shift into two two-hour shifts. Additionally, the same people were assigned to mom and so she was able to get to know them.
As time went on and we all settled into the new routine, we began to really appreciate the personal attention given to mom on each visit. Not only did we appreciate it, so did mom. She enjoyed the people who were her caregivers and got to know them. As it became apparent that mom would be needing more assistance, CHCS was able to add on time and services as that became necessary.
To a person, everyone I dealt with at CHCS was compassionate, caring and dedicated to this important work. The caregivers, nursing staff, office and accounting staff are all top notch professionals. I highly recommend CHCServices if this type of care is something your family is seeking.
— Jill Van Glubt
I’ve been extremely pleased with every aspect of CHCServices. Even though I am a medical professional, I had no idea how to manage my husband's medical problems and rehabilitation needs following a severe stroke. I made one call to CHCServices when my husband was ready to come home, and we had a team of professional therapists (PT, OT and Speech) and Care Specialists, coordinated by a very capable, involved and reassuring Clinical Supervisor. The Care Specialists are delightful companions and mindful caregivers. In addition to assisting with personal and medical care, they help implement speech and physical therapy plans on a day-to-day basis. My husband's progress has been extraordinary, thanks to the coordinated efforts of the staff from CHCServices. He and I have a very full and satisfying life with help from these skilled and supportive individuals."
— Joan C., MD
I stopped by our mutual client’s house today per the request of the funder and found him to be looking good. His bed clothing was clean, the room neater, his skin much better and his new computer monitor awesome. The attendant there was polite and making cookies so the house smelled good. You guys are awesome!
— Dianne Dearth, RN, MBA, CCM
Nurse Case Manager
I imagine people usually write a letter when they have a complaint of concern about services provided. However, I wanted to take the opportunity to let you know how much we appreciated your care specialist, Cherrell, and the care she provided for Aunt Frances during her last hours. My Aunt passed away from cancer about a week and a half ago. My wife and I both felt that your staff exhibited a great deal of compassion and competence, which provided us with a sense of comfort when we could not be with Frances ourselves.
Speaking on behalf of my whole family, I want to thank you and the wonderful care-givers who came to care for my Mother. Each and every one of you were extremely thoughtful and caring; we couldn't have asked for better people to be there for my Mother!
We also want to specifically acknowledge and thank Daniella who was there when my Mother passed. She is an exceptional human being. Please let her know just how much we appreciate all she did for my Mother and gave to our family.
— Lance Dublin, son of client
I have been impressed with the quality of service provided by CHCS. Initially, they thoroughly evaluated the type of support I needed and assigned a Care Specialist well matched to my needs. They were caring, considerate and a pleasure to have in our home. Having a trusted person assisting me enabled my wife to do shopping, run errands and get a "break" for herself. We especially valued the help going to follow up medical appointments while I was too weak to manage on my own and more than my wife could handle.
Communications were excellent: they followed up to ensure that I was satisfied with care and to see if my needs had changed.
I have recommended CHCS to others and should I need home care again CHCS will be my first choice.
— Mr. Jon L. Tucker, Lt. Col. USAF (ret)
Comprehensive Home and Companion Services emphasizes compassion, accountability, results and expertise; all of which I found to be true. I am most impressed with the communication I received regarding my Ward's care and well being. I feel that the CHCS staff went above and beyond. I have recommended their services to other Guardians, who, I believe, retained CHCServices.
CHCS will always be my first call when I require care management, companion, or skilled health care services for one of my wards; and I will continue to recommend because of the exceptional care my ward received.
— Ms. Loralee D. McDonnell-Williams
Certified Professional Guardian
My mom was suffering from severe anxiety and depression and we were at our wits' end! Then, CHCS was referred to us. Within 2 hours, Lisa (nurse case manager) arrived at our door at 6:30 in the evening on a Friday night and she spent the entire evening with us gathering information and reviewing with us what CHCS could do. From that day on, Lisa has been a godsend.
We moved my mom into an Adult Family Home and that did not work out, but Lisa and the team at CHCS, including Dr. Cantini, helped us through these challenges and eventually my mom was hospitalized where we had been trying to place her, but were unsuccessful until CHCS facilitated the hospitalization. My mom has shown good improvement and now CHCS will be setting her up with recreational therapy and getting her out into the community. CHCS has been fantastic, answering phone calls and e-mails at all sorts of whacky hours of the night when we had concerns. We are hoping for more improvement in my mom and we know that CHCS will help us get there.
— Heidi Henrickson, daughter of a client